At dmearket.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our coworking space services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
1.1 Personal Information
We may collect several types of information from and about users of our website and services, including:
- Contact information (such as name, email address, mailing address, and phone number)
- Account information (such as username and password)
- Transaction information (such as payment details, purchase history, and membership details)
- Profile information (such as preferences, professional interests, and demographic information)
- Communications (such as customer service inquiries and survey responses)
- Employment information (for job applicants)
- Photos and video footage (from security cameras in our facilities)
1.2 Usage Information
We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website or facilities, including:
- Log information (such as IP address, browser type, operating system, referring pages, and access times)
- Device information (such as device identifiers, location information, and mobile network information)
- Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
- Cookies and similar technologies (as described in our Cookie Policy section below)
- Facility access logs (when you enter and exit our coworking spaces)
- Wi-Fi usage statistics (while connected to our networks)
2. How We Collect Information
2.1 Direct Collection
We collect information directly from you when you:
- Register for an account or membership
- Fill out forms on our website
- Subscribe to our newsletter
- Request information about our services
- Participate in surveys or promotions
- Contact our customer service
- Use our facilities and services
- Apply for employment
2.2 Automated Collection
We automatically collect certain information when you:
- Visit and navigate our website
- Connect to our Wi-Fi networks
- Enter our facilities (through access control systems)
- Use our meeting rooms or other amenities
2.3 Third-Party Sources
We may receive information about you from third parties, including:
- Business partners
- Payment processors
- Marketing partners
- Social media platforms (if you connect these to our services)
3. How We Use Your Information
We may use the information we collect about you for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Communicate with you about services, promotions, events, and news
- Personalize your experience and deliver content relevant to your interests
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Protect the security and integrity of our services
- Comply with legal obligations and enforce our policies
- Manage our facilities and community
- Evaluate job applications
4. Disclosure of Your Information
We may disclose personal information that we collect or you provide:
- To Service Providers: We may share your information with contractors, service providers, and other third parties we use to support our business operations.
- For Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.
- For Legal Purposes: We may disclose information to comply with any court order, law, or legal process, or to establish or exercise our legal rights or defend against legal claims.
- For Protection: We may share information when we believe disclosure is necessary to protect the rights, property, or safety of dmearket.com, our clients, or others.
- With Your Consent: We may disclose your information with your consent or as otherwise disclosed at the time of data collection or sharing.
We do not sell, rent, or lease our customer lists to third parties.
5. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication procedures
- Regular staff training on data protection practices
- Physical security measures at our facilities
However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.
6. Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.
6.1 What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings.
6.2 Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website.
- Functional Cookies: Remember your preferences and settings.
- Marketing Cookies: Track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad.
6.3 Cookie Management
You can control and/or delete cookies as you wish. Most browsers allow you to refuse to accept cookies and to delete cookies already stored. The methods for doing so vary from browser to browser, and from version to version.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information in certain circumstances.
- Restriction: You may request that we restrict the processing of your personal information.
- Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Objection: You may object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the information provided at the end of this policy.
8. International Data Transfers
We operate internationally and may transfer your personal information to countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
When we transfer personal information across borders, we take appropriate safeguards to ensure that your personal information receives an adequate level of protection, including:
- Using standard contractual clauses approved by relevant authorities
- Ensuring third-party service providers comply with applicable data protection standards
- Implementing appropriate technical and organizational measures to protect the personal information
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, or to resolve disputes.
To determine the appropriate retention period for personal information, we consider:
- The amount, nature, and sensitivity of the personal information
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process the information
- Whether we can achieve those purposes through other means
- Applicable legal, regulatory, tax, accounting, or other requirements
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.
11. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website or by other appropriate means.
The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and reviewing this Privacy Policy to check for any changes.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
dmearket.com
Attn: Data Protection Officer
7 Stacey Pass
Milliechester, HR7 4AT
United Kingdom
Email: privacy@dmearket.com
Phone: +449937642928